Business etiquette is an integral part of business culture in different countries. It encompasses the prescriptive elements of culture — all the things business people are expected to do and say, or to avoid doing and saying. Industrial globalization brings together entrepreneurs from around the world closer together. Consequently, this phenomenon heightens the need for business etiquette in every region.
Business etiquette provides a standard framework within which business people must operate as they communicate and collaborate with other people in or outside their industries. Giving value to business etiquette is a sign of professionalism. It shows your respect for others - creating a positive impression on your business while earning the trust of your colleagues.
Adherence to business etiquette makes it easy for entrepreneurs from diverse cultures and industries to work together and to benefit from their collaboration. Inter-cultural business dealings can be very productive and meaningful when all key players regard each other with respect.
Here are some key points you must understand about business etiquette:
1) Verbal and non-verbal communication are a large part of etiquette. You must understand that communication styles, taboo topics and preferred speaking distances vary by culture.
2) Dress and appearance is another important factor to be considered when it comes to business etiquette. Business people are expected to dress professionally and they must know what kind of clothing is acceptable or not acceptable to the other party.
3) Time sensitivity is another element. Some cultures place emphasis on punctuality, and others see punctuality as a sign of eagerness or even hastiness.